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Safeguarding – Speak Up

Safeguarding means protecting the rights of an adult or child to live in safety, free from abuse and neglect.

As a responsible landlord, the safety of our customers is our priority. We want to make sure that you know how to get help and advice if听you鈥檙e听worried about a possible safeguarding problem in your neighbourhood.

What is safeguarding?

Safeguarding means protecting the rights of an adult or child to live in safety, free from abuse and neglect. Abuse and neglect can take a lot of different forms:

  • Domestic abuse
  • Sexual abuse
  • Physical abuse
  • Psychological abuse
  • Financial abuse
  • Discriminatory abuse
  • Neglect
  • Human trafficking
  • Modern slavery

Where can abuse and neglect take place?

Abuse and neglect can occur anywhere: in the home or a public place, while the person is in hospital, a care home or attending a day centre.

Are you worried about a friend or neighbour?

It is often difficult to identify abuse or neglect but if you have any concerns, always Speak Up.

It鈥檚 easy to talk through a potential safeguarding concern. Just contact the local Safeguarding Board and they will take it from there.

How do I report a safeguarding concern in Staffordshire?

Vulnerable adult safeguarding听
笔丑辞苍别:鈥0345 604 2719
贰尘补颈濒:鈥VAStaffordshire@staffordshire.gov.uk
奥别产蝉颈迟别:听

Child safeguarding 听
Phone: 0800 131 3126
贰尘补颈濒:听firstr@staffordshire.gov.uk
奥别产蝉颈迟别:听
Or the NSPCC: 0800 800 5000

Emergency Duty Team
Phone: 0345 604 2886

If you believe that there is a risk of immediate danger, call the police on 101 or 999 in an emergency.

How do I report a safeguarding concern in Shropshire?

Vulnerable adult safeguarding
Phone: 0345 678 9044
贰尘补颈濒:听 听firstpointofcontact@shropshire.gov.uk
奥别产蝉颈迟别:听

Child safeguarding
Phone: Initial Contact Team on 0345 678 9021.
Or the NSPCC: 0800 800 5000
奥别产蝉颈迟别:听

Emergency听Duty Team
Phone: 0345 678 9040 (select option 1)

If you believe that there is a risk of immediate danger please call the police on听101听辞谤听999 in an emergency.

How do I report a safeguarding concern in Telford & Wrekin?

Vulnerable adult safeguarding听

笔丑辞苍别:鈥01952 385385 when prompted please select option 3 (Monday to Friday from 9am 鈥 5pm)
Emergency duty phone: 01952 676500 (Monday to Sunday after 5pm)
奥别产蝉颈迟别:听

Child safeguarding 听

Phone: 01952 385385 (Monday to Friday from 9am 鈥 5pm)
Emergency duty phone: 01952 676500 (Monday to Sunday after 5pm)
奥别产蝉颈迟别:听

To report a safeguarding concern online, please click听.

Or the NSPCC: 0800 800 5000

If you believe that there is a risk of immediate danger, call the police on 101 or 999 in an emergency.

Make a stand

Help tackle abuse and neglect

黄色播放器 is proud to be part of a national campaign to help tackle domestic abuse in our communities across Staffordshire and Shropshire.

The Make a Stand campaign centres around a pledge which has been developed by the Chartered Institute of Housing in partnership with Women鈥檚 Aid and the Domestic Abuse Housing Alliance (DAHA).

It consists of four commitments for housing organisations to support people living or working in social housing who are experiencing domestic abuse.

Our four commitments

The four commitments are:

  • To have a policy to support residents who are experiencing domestic abuse.
  • To make information about domestic abuse support services available to residents and staff.
  • To support members of staff who are experiencing domestic abuse.
  • To appoint a champion in the organisation responsible for our Make a Stand activity.

Support services

Below is a list of national support services. If you or someone you know is in immediate danger, please call 999.

  • National Domestic Violence Helpline:听Run听by Women鈥檚 Aid and Refuge. Call听0808 2000 247
  • Women’s Aid:听For a full A-Z list of local support groups, visit听
  • Refuge:听For support and advice, literature and articles, visit听
  • Men鈥檚 Advice Line:听Confidential support for male victims of domestic abuse. Call听0808 801 0327
  • Mankind Initiative:听Confidential support for male victims of domestic abuse. Call听01823 334 244
  • Neighbourhood Watch:听To find your local branch, visit
  • Galop:听Support for LGBTQ+ people experiencing domestic abuse.听Call听0800 999 5428
  • The Forced Marriage Unit:听Forced marriage and/or honour crimes. Call听020 7008 0151
  • 听Respect:听Concerned about your own abusive behaviour? Call听0808 802 4040

To find out more, please see our Group safeguarding policy in the documents area.

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