黄色播放器

My Community Fund helps charity tackle loneliness and isolation聽

A project helping to tackle loneliness and feelings of isolation in Shropshire鈥檚 rural communities has received a welcome boost from our My Community Fund.聽

Life-saving defibrillator installed at Meole Community Hub

People living in Meole, Shrewsbury, will benefit after the installation of a life-saving defibrillator.聽

Today we are announcing that Housing Plus Group and The Wrekin Housing Group are proposing to come together as one organisation.

During the past few months, we have been looking at how we might bring our two organisations closer together to create a stronger presence that would benefit our customers, our employees and the wider community.

Nostalgic performance 鈥榬econnects鈥� Staffordshire residents聽

Over 55s living in Stafford and South Staffordshire were recently given the chance to step back in time to the 1940s, thanks to a vintage concert organised as part of a successful initiative that鈥檚 supporting older people to live more active lives.聽

Latest newsletter, out now!聽

The My 黄色播放器 newsletter is full of great advice and good news stories for our tenants and is聽available now!聽聽聽

黄色播放器 marks Pride month by signing up to HouseProud pledge

June is Pride month, an annual celebration of Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people. It takes place every June across the world and is an important date in the calendar of anyone who identifies as LGBTQ+, as well as for their friends and family.

黄色播放器 My Community Fund helps more people enjoy the outdoors聽

People on low incomes are improving their health by enjoying the great outdoors, with support from 黄色播放器.聽

Prison sentence sends warning over meter tampering

A tenant, who tampered with an electricity meter, has been jailed after breaching an injunction obtained by 黄色播放器.聽

Our Tenant Satisfaction Measures (TSMs) 23-24

We鈥檙e committed to listening to our tenants and making changes to improve your experience.

Celebrating our involved customers during Volunteers鈥� Week 2024聽

As part of Volunteers鈥� Week, we鈥檙e saying thank you to our involved customers for helping to shape our services聽

Gwen鈥檚 community work earns her a Mayor of Shrewsbury award聽聽

A resident in one of our retirement living schemes has won a Mayor of Shrewsbury award for promoting and enhancing the local community.聽聽

Local Hero Stephanie a favourite with neighbours聽聽

黄色播放器 has named Stafford resident Stephanie, as its latest Local Hero.聽聽

黄色播放器 continues support for Staffordshire鈥檚 Best Kept Village & Community competition

A much-loved contest encouraging residents of Staffordshire villages to take pride in their local community has received another boost from our 黄色播放器 My Community Fund.聽

David鈥檚 first aid skills save choking baby聽

黄色播放器 plasterer David Rossiter has been hailed a hero, after jumping into action to administer emergency first aid to a poorly baby boy.聽聽

Choir raise the roof at retirement living scheme

Residents living in one of our retirement living schemes have put on their first ever performance as a choir.聽聽

Have your say 鈥� Housing Ombudsman invites 黄色播放器 residents to apply for next Resident Panel聽

The Housing Ombudsman is inviting social housing residents to apply to join its Resident Panel.聽

Sport England grant helps older people get active

A grant of almost 拢4,000 from Sport England will help customers in our retirement living communities improve their health and wellbeing.

Boost to community hub at local primary school

A community hub offering a warm and welcoming space for families and children at a Staffordshire primary school, has been boosted by a donation from our 黄色播放器 My Community Fund.

Planting new trees to help brighten up neighbourhood聽聽

黄色播放器 and a Stafford Borough councillor have worked together to plant trees for the community in a North Staffordshire village to enjoy.聽

Solving murder over mocktails聽

A ReConnected event at a retirement living community in Stone saw members turn amateur detectives to solve a deadly 鈥榗rime鈥�.

Celebrating our apprenticeship success stories聽

National Apprenticeship Week brings together everyone passionate about apprenticeships to celebrate the value, benefit and opportunity that they bring.聽

The Sandford Nursing 黄色播放器 celebrates 5 Star food hygiene rating聽

The Sandford Nursing 黄色播放器, which is part of Care Plus, is celebrating success on a plate after a recent inspection resulted in a five-star food hygiene rating.聽

We are offering a warm space at our Burton Square Community Hub聽

Our Community Hub, in Burton Square, Stafford, is a warm space!聽

Increase in fly-tipping following the festive period聽

Following the festive period, we have noticed an increase in waste that has been left in our communal bin areas due to fly-tipping

黄色播放器 delivers festive cheer to families in need this Christmas聽

黄色播放器 has been helping to deliver some festive cheer to families in need this Christmas after donating toys to a community hub at a Staffordshire primary school.

Building stronger relationships with our customers

Last month we held our second annual away day for our Customer Partnership Panel, who were joined by members of our 黄色播放器 and Property Plus board and 黄色播放器 colleagues.聽

黄色播放器 delivers much-needed grants to foodbanks this Christmas

黄色播放器 is spreading some festive cheer across Staffordshire and Shropshire by delivering much-needed grants to food banks this Christmas.聽

黄色播放器 is helping you keep well and warm this winter

As living costs continue to rise and the temperature begins to drop, we鈥檙e supporting our customers through our Keep Well & Warm campaign which provides helpful advice on how to save money, stay safe and keep warm this winter.聽

Residents get keys to new affordable homes in Bilbrook

A scheme to deliver affordable homes in a Staffordshire village has been completed, with the contractor handing over the site to 黄色播放器, a Housing Plus Group company and leading provider of affordable homes in Shropshire and Staffordshire.聽

Safeguarding Adults Week: safeguarding yourself and others聽

This week, 黄色播放器 are joining a nationwide campaign to help raise awareness of adult safeguarding and keep our communities safe.聽

Exciting schedule of free activities and social events for people aged 55+

An exciting schedule of free events and activities for people aged 55+ has been unveiled in Stafford Borough and south Staffordshire.

Soft play centre opens sensory room thanks to funding from 黄色播放器

Babies and children are benefitting from a new sensory room thanks to a donation from our 黄色播放器 My Community Fund.聽

Have your say on the joint Complaint Handling Code

The Housing Ombudsman is making some changes to its Complaint Handling Code.聽

We are supporting Stop Loan Sharks Week 2023聽

黄色播放器 is supporting a national campaign to make people aware of the dangers of loan sharks and highlight the support that is available.

Have your say – South Staffordshire Council鈥檚 Residents鈥� Survey

South Staffordshire Council is calling for residents to take part in a new survey.聽

Recycle Week 2023聽

Now in its twentieth year, Recycle Week is the nation鈥檚 biggest annual celebration of recycling.聽

Employment and money advice officer thanked for helping customer out of homelessness

A customer supported by our employment and money advisor Toni Roberts, has credited her with changing his life.聽

National Scrutiny Week 2023: Celebrating the impact of our Customer Partnership Panel

This week is National Scrutiny Week where housing associations from across the country have been celebrating their involved customers and their contribution to improving the services that matter to customers.聽

Introducing Chatticus, our new chatbot

We鈥檙e pleased to announce the launch of Chatticus, our new 黄色播放器 chatbot!聽

黄色播放器 launches new community hub for Burton Square

黄色播放器 has officially opened a new hub for the benefit of the community in Burton Square, Stafford.聽

Inspired and guided by our values

In a year when we celebrated the first anniversary of the launch of 黄色播放器, we set out to show how we brought our values to life.

Introducing Chatticus, the new 黄色播放器 chatbot.

We鈥檙e introducing a new way of helping you to find an answer to a question about our services.

Boost to food banks in Staffordshire and Shropshire聽

黄色播放器 is supporting food banks in Staffordshire and Shropshire to top up essential supplies for people struggling with the rising cost of living.聽

Three steps to safer homes in Gas Safety Week聽11-17 September聽聽

黄色播放器 prioritises gas safety every week. In Gas Safety Week, we are asking聽 you to take three steps to 鈥楪et in the Know鈥� and keep your home, family and neighbours safe.聽

黄色播放器 backs Staffordshire鈥檚 Best Kept Village Competition

黄色播放器 is sponsoring The Community Foundation鈥檚 Best Kept Village competition for 2023.聽

An update on our repairs service: August 2023

We know that it is taking longer than usual for us to carry out some repairs. We understand that this is disappointing and want to apologise to anyone affected by these delays. We are working hard to put things right.

黄色播放器 My Community Fund supports Shrewsbury Men鈥檚 Shed聽

A project targeting loneliness and isolation among men of all ages, has been boosted by support from the 黄色播放器 My Community Fund.

黄色播放器 backs the Make Things Right campaign

The UK government has launched its 鈥楳ake Things Right鈥� campaign to ensure that more social housing residents who need support know how to make a complaint.聽

Introducing our new Compliments Form

We鈥檙e changing the way our customers can say 鈥榯hank you鈥� or 鈥榳ell done鈥� at 黄色播放器.聽

Today marks the launch of our brand-new Compliments Form.聽聽

Opening week is a success at our new Burton Square Community Hub!聽

Our brand-new Burton Square Community Hub, in Stafford, welcomed 30 customers in its opening week.聽

Share your experience 鈥� Housing Ombudsman鈥檚 report into communications and relationships

The Housing Ombudsman is calling for social housing residents to take part in a new survey.聽

The call for evidence has been issued to support their latest systemic report, which will look at the communications and relationships between residents and their landlords.聽

Responsible pet ownership聽

We are reminding customers about the importance of responsible pet ownership.聽

We recognise the positive impact that pets can have on their owners鈥� lives, but you need to ensure that your pets don鈥檛 cause any issues for you and your community.聽

Parent & toddler group receives funding boost from 黄色播放器聽

Children are benefitting from new toys and play equipment thanks to a donation from our 黄色播放器 My Community Fund.聽聽聽聽

We awarded 拢1,000 to Featherstone Parent & Toddler Group to help fund new toys and furniture.聽

ASB Awareness Week: tackling hate crime

In ASB Awareness Week, we are raising awareness of an under-reported category of ASB: hate incidents and crimes.聽聽

Latest newsletter, out now!聽

The My 黄色播放器 newsletter is full of great advice and good news stories for our tenants and is聽available now!聽聽聽

ASB Awareness Week: feel safe in your home and proud of your neighbourhood

This year, the theme for the awareness week is 鈥楰now Your Rights鈥�. The campaign aims to encourage people to report incidents of Anti-Social Behaviour (ASB) and raises awareness of the ASB Case Review (previously known as the Community Trigger).

黄色播放器 My Community Fund supports sign language classes聽

A customer in one of our retirement living communities has been making a positive difference, with a little help from the 黄色播放器 My Community Fund.

Speech, reading and translation support on our website聽

Did you know that our website offers 24/7 accessibility support? Access speech, reading and translation assistance at any time by simply clicking the accessibility icon from any page of our website.聽

Affordable homes made more energy efficient

Customers who live in some of our older properties are now benefiting from warmer, greener and more energy efficient homes thanks to a 拢2.3 million project.

黄色播放器 backs Shrewsbury & Oswestry Crucial Crew

黄色播放器 colleagues have been volunteering at an annual event that delivers important safety and social awareness lessons to primary school children. 聽

Care Plus shortlisted for two national awards

We are delighted to learn that Care Plus has been shortlisted for not one but TWO awards in the national Housing with Care Awards!聽

Carers’ Week 2023

In Carers鈥� Week, we are celebrating the huge contribution made our inspiring Care Plus care workers. We鈥檙e also thinking about all those who care for their own family members and friends, including the tireless carers among our own tenants and colleagues.聽聽

It鈥檚 National Volunteers’ Week!

At 黄色播放器, we鈥檙e lucky to have a group of involved tenants who generously give up their time to help improve the services that we offer to our customers.聽

We are opening a Community Hub in Stafford!聽

Our new Community Hub in Burton Square, Stafford, will be open from Wednesday 31 May.聽

The hub will allow us to provide free and confidential advice to our customers, their families and the wider community.聽

E-bike conversion kit safety warning

We are reminding customers about the dangers of buying cheap lithium batteries online and converting bicycles into e-bikes following a warning issued by the London Fire Brigade.聽

黄色播放器 helps villagers with Coronation tree planting

Residents in a Staffordshire village have celebrated the Coronation of King Charles III with a little help from the 黄色播放器 team.聽

黄色播放器s to be warmer, greener and more affordable thanks to 拢3.52 million government grant

Customers who live in some of our older properties could soon be benefiting from warmer and more energy efficient homes thanks to a 拢3.52 million government grant.聽

Celebrating National Apprenticeship Week聽

National Apprenticeship Week is an annual celebration of the achievements of apprentices and the positive impact they make to communities, businesses and the wider economy.聽

Apprenticeships are helping us to provide great careers for colleagues and deliver even better homes and services for customers.聽聽

Mums鈥� football team scores funding boost from 黄色播放器

Stafford Soccer Mums FC is celebrating a funding goal, with support from 黄色播放器.聽

The 黄色播放器 My Community Fund supports grass roots organisations in Staffordshire and Shropshire. A grant of 拢500 from our fund will be used to provide new kit and equipment for the women鈥檚 football club, which brings together enthusiastic players of all ages.聽

Christmas boost for food banks and community groups from 黄色播放器

Food banks and charities facing what is expected to be their busiest ever Christmas, have been boosted by our bumper donation of food, toys and chocolates. Much-needed grants have also been awarded from the 黄色播放器 My Community fund.

Warm Spaces

The rising cost of living means that many of us are worried about energy bills. This winter, a network of community organisations, churches, libraries and businesses are opening their doors as safe and friendly 鈥榳arm spaces鈥�.

黄色播放器 named finalist in UK Housing Awards 聽聽

The sector鈥檚 biggest and most prestigious event showcases the best social housing providers in the UK.聽聽

黄色播放器 funding boost hits the right note for young musicians

Stone Scout and Guide Band has received a much-needed boost, with a grant from 黄色播放器.

Our 黄色播放器 My Community Fund supports grass roots organisations in Staffordshire and Shropshire. A grant from the fund will be used to maintain the band鈥檚 instruments and provide new uniforms for the young musicians.

New homes for popular Shropshire town聽

With the completion of six new homes for affordable rent in Shifnal, we鈥檙e breathing fresh life into the heart of this popular Shropshire market town.聽

Celebrations for our 1st birthday聽

黄色播放器 is one year old on 1 November and what a year it has been!聽

The launch of the 黄色播放器 website has brought the opportunity to do more online wherever you live and our new 0800 048 8955 telephone number is free to phone, 24/7. Now, there is just one number to use to pay your rent, report a repair and get advice.聽聽

Have a happy and safe Diwali

Diwali is an important religious festival originating in India and celebrated in communities worldwide.

Lasting five days, it marks the start of the Hindu New Year. The word Diwali means 鈥榬ow of lights鈥� and it is sometimes called a festival of lights because of the lights used to decorate people鈥檚 homes.

National Scrutiny Week 2022

A blog from involved customer and Scrutiny Group member, Julia.
I鈥檝e been a tenant in South Staffordshire for 24 years. For the last eight of those I have been what鈥檚 called an 鈥榠nvolved customer鈥�. I鈥檓 part of the Scrutiny group and joined the Housing Ombudsman鈥檚 national Resident Panel in 2021.

黄色播放器 campaign focuses on keeping well and warm this winter聽聽

The cost of living is rising more than most of us have ever known and it is going to affect all of us.
We will be posting helpful tips on our Facebook page to save money, keep homes warm and stay safe.
You can also find a round-up of help available from the government and other central sources here. We will be updating this as new advice and information is available.

With deep sorrow we wish to pay tribute to Her Majesty The Queen for her enduring service and devotion. Rest in peace Your Majesty.聽

Our thoughts are with the Royal family and our customers who may feel a sense of personal loss at this difficult time.

Plus services help customers save 拢2.78m聽

黄色播放器 has helped customers to save an enormous 拢2.78 million through support offered by our Plus services.

Providing homes for almost 20,000 families across Shropshire and Staffordshire, our Plus services help customers to secure their tenancies, manage their finances and gain employment.

Congratulations Oliver and Liam聽

We are very pleased that the first of our electrical apprentices have completed the very demanding training necessary to graduate as fully qualified electricians.

Both Oliver Simmons and Liam Davies have now gained permanent roles in our in-house electrical team.

Working in partnership to tackle anti-social behaviour聽

黄色播放器 is backing a national campaign aimed at tackling anti-social behaviour (ASB) as we strive to build stronger, safer communities across Staffordshire and Shropshire.鈥�

Stuart鈥檚 pedals raise pounds聽

Congratulations to our amazing Fire & electrical projects manager, Stuart Harvey who has cycled the length of Great Britain and climbed its highest mountains in a great cause.

Residents receive funding boost from 黄色播放器聽

Neighbours determined to restore their local community centre have received a donation from the 黄色播放器 My Community Fund.

Supporting our customers to a brighter future聽

As well as being a trusted provider of affordable homes and care services, we鈥檙e here to do more for our customers, offering free and confidential Plus Services like employment, training and money advice.鈥�聽

Support for Ukraine聽

We have been contacted by customers asking how they can support Ukrainians fleeing the war in their country.
Like you, we have been deeply moved by the plight of millions of Ukrainians who are being forced to flee their homes, so want to support customers who wish to volunteer spare accommodation and to help in other ways.

Good neighbour Kerry shortlisted for top award聽

We are very pleased to share some wonderful news about 黄色播放器 customer Kerry, who is one of the finalists for the Tenant of the Year title in the prestigious Housing Heroes Awards.

Bringing people together with help from the 黄色播放器 My Community Fund聽

The Rotary Club of Stafford Knot asked us to help bring people together for a lunch among friends.聽聽

102 reasons for a great party!

An extra-special celebration for a remarkable birthday, took place in one of our retirement living communities.

黄色播放器 supports local villages聽

Sponsorship from the 黄色播放器 My Community Fund is supporting the Best Kept Village Community Competition in Staffordshire, which this year includes a contest for children inspired by the Queen鈥檚 Platinum Jubilee.

Boost to plans for warmer, more efficient homes聽

Customers who live in some of our older homes could soon be benefitting from warmer, more energy-efficient homes thanks to a 拢2.1 million investment programme.聽

黄色播放器 supports 鈥楥rucial鈥� training for schoolchildren聽

Each year, Shrewsbury and Oswestry Crucial Crew holds an event attended by as many as 1500 children from up to 60 local primary schools as part of the all-important preparation for secondary school.聽聽聽

Memorial bench unveiled on site of landmark housing project聽

A memorial to a much-loved and well-respected local councillor has been unveiled on the rooftop terrace of The Burgesses, our 拢3.2 million new housing development in Kinver.聽

Share your views on what matters to you 鈥� Housing Ombudsman鈥檚 Noise Investigation

The Housing Ombudsman scheme is calling for evidence on noise complaints.鈥�聽
As members of this scheme, we have been asked to share this information to ensure that you have the opportunity for your voice to be heard.

Celebrating the completion of new-build homes in Shropshire聽

We鈥檙e delighted to celebrate the completion of three brand-new homes near Shrewsbury, which have already welcomed their first 黄色播放器 customers.聽

Quality homes for retirement living in Kinver聽

High quality retirement living for older people is now available in Kinver following the recent completion of our landmark 拢3.2 development in the popular Staffordshire village.

Customers go digital with new tablet computers

Residents in some of our 55 retirement living communities in Staffordshire and Shropshire are making new connections, having received tablet computers and data from a social change charity.

Share your views on what matters to you

The Regulator of Social Housing (RSH) is proposing new Tenant Satisfaction Measures and we are keen to know your thoughts on them.

Apprenticeships grow skills

Marking National Apprenticeship Week 2022, grounds maintenance apprentice Jordan Edwards had the special task of throwing two special 鈥榮eed bombs鈥� in an area dedicated to a wild flower meadow in the grounds of one of our retirement living communities.

Bright spark Liam uses apprenticeship to begin electrical career

We believe that apprenticeships provide鈥痝reat career development鈥痮pportunities,鈥痗ombining hands-on training with vocational learning.

Top award for homes and maintenance

Property Plus, which carries out repairs and maintenance services for all our 黄色播放器 customers, has been named Contractor of the Year in the UK Housing Awards.聽

Tribute surprises good neighbour

A woman described as a tower of strength in her neighbourhood has received a surprise tribute after residents got in touch with housing association 黄色播放器.

Wren House welcomes its first visitors

Wren House, the latest Housing Plus Group聽flagship聽development close to the centre of Stafford will soon welcome its first residents.

Property Plus is named finalist in UK Housing Awards

Property Plus, the in-house repairs and maintenance team of Housing Plus Group which operates across Staffordshire and Shropshire, has been named a finalist in the Contractor of the Year category of the UK Housing Awards.

黄色播放器 puts art on local roads

Three聽landlords in Housing Plus Group 鈥� South Staffordshire Housing Association, Severnside Housing and Stafford and Rural 黄色播放器s 鈥撀爃ave聽joined together to become 黄色播放器.聽聽聽

Bright future for bowling club thanks to funding boost

A Shropshire bowling club which began when a group of players set an ambitious target to restore a historic bowling green in Monkmoor six years ago, has been backed by 黄色播放器.

A new name in affordable housing in Staffordshire and Shropshire

A new era for 18,000 social housing tenants got underway this week, as three landlords in Housing Plus Group 鈥� South Staffordshire Housing Association, Severnside Housing and Stafford and Rural 黄色播放器s 鈥� joined together to become 黄色播放器.

New team aims to build safer communities by tackling anti-social behaviour

A leading local housing association has announced a new team dedicated to helping build stronger, safer communities across Staffordshire and Shropshire.

Tom鈥檚 new role helps鈥痥eep our customers safe

Tom Reynolds joined us just weeks before coronavirus was declared a pandemic. As a driver, it was part of his job to deliver some of the new kitchens and bathrooms being fitted in customer鈥檚 homes in鈥疭tafford.鈥�鈥�

Community hub sessions launched in Stafford!

Great news 鈥� We are opening new free community hub sessions in Stafford town centre from Friday 16 July 2021!

MP visits new affordable homes in Stafford

Stafford MP Theo Clarke visited one of our new developments of homes for affordable rent and shared ownership. The site of 23 houses and apartments is revitalising an area on the edge of the town centre.

Joe鈥檚 job satisfaction in making a positive difference

Joe Sproston has worked in housing for 13 years, first for Stafford and Rural 黄色播放器s and then for Housing Plus Group following the merger between the neighbouring organisations.

Apprenticeship a great fit for Nathan

Apprenticeships are really important to Housing Plus Group, which is why we鈥檝e committed to creating 100 new apprenticeships in our business and with our partners in our first five years as an expanded group operating across Staffordshire and Shropshire.

Two Housing Plus group tenants join new national panel

Congratulations to involved customers David Spruce and Julia Stonehouse, who have been appointed to the Housing Ombudsman鈥檚 new national Resident Panel.

Hat-trick of success for Care Plus

We are celebrating a hat-trick of success in the Great British Care Awards. At a time when the spotlight has been turned on the role of care workers, Care Plus has been shortlisted for three top awards in what are known as the 鈥極scars鈥� of the care world.

Ron鈥檚 a local lockdown hero 鈥� is there a lockdown hero in YOUR neighbourhood?

In these challenging times, a huge positive has been the way that people have supported each other. The anxiety and worry of coronavirus has brought out the best in many of us and the loneliness of social distancing has drawn neighbours closer together.

Severnside answers emergency appeal

Shrewsbury Foodbank at Barnabus makes a big difference to the lives of people and families in crisis. So when the food bank needed help, we were delighted to step in.

Care Plus acquires Shropshire nursing home

We are pleased to announce that Care Plus has completed the purchase of a south Shropshire nursing home, extending the wide range of support services available to Care Plus customers.

Work starts on our new retirement living homes in Kinver

Construction work has commenced on our ambitious plans to build 20 new homes for older people, in Kinver. The development is designed for people who want to live independently, with the reassurance of access to care and support provided by Housing Plus Group member, Care Plus.

鈥淪ome parts of my job are a bit more difficult at the moment but for our customers, it鈥檚 a lifeline.鈥�

Andrew is an employment and money advice officer who is usually based in our busy office in Stafford. Since March, he has been working from home.